Privacy information
Privacy Policy
This Privacy Policy explains how Omnaza describes the handling of information related to the Omnaza app, customer support, orders, delivery, and account requests.
Last updated: June 24, 2026
Omnaza is a mobile-first cross-border shopping company focused on South Africa. This policy applies to information connected with the Omnaza mobile application, official website support pages, and official contact channels.
Information we may collect
Depending on how users interact with Omnaza, we may collect or process account information, contact information, order information, payment-related information, delivery information, device information, and analytics information.
Why information is used
Information may be used to provide app services, process orders, support customer requests, help prevent fraud or misuse, improve app experience, and maintain business records required for service operation.
Payment-related information
Payment information may be processed by third-party payment providers. Omnaza does not intend to store full card numbers.
Third-party service providers
Omnaza may work with service providers that support payments, logistics, analytics, customer support, fraud prevention, hosting, and communication. These providers should only receive information needed for their service role.
User rights and choices
Users may request access, correction, or deletion of certain account information where applicable. Account deletion requests can be submitted through the account deletion process described on this website.
Account deletion
Users can request account deletion by contacting privacy@omnaza.com. Please include the email address or phone number linked to the Omnaza account so the request can be reviewed.
Contact
For privacy questions, contact privacy@omnaza.com or legal@omnaza.com.